There are a lot of web sites that offer company reviews. We think GlassDoor.com is the best of the best when it comes to business reviews.
First, Glass Door allows full-time, part-time, and even past employees to post reviews. Because the reviews are anonymous, employees are extremely candid and open about the stuff they write. They really speak their mind.
Second, while some online review sites just cater to employees who are super pissed off, Glass Door uses a complete review template. This template has posters list the pros AND the cons of their workplace, and it also invites them to share some advice to management. This makes the Glass Door reviews seem a lot more thoughtful.
By having anonymous employee reviews, Glass Door is a perfect tool for people who may be considering employment at a particular organization. It’s also helpful for businesses who may be in the early stages of partnering with another organization. Customer reviews are insightful as well, but nobody knows a company inside and out like the people who make it go.
It’s easy to search for companies on Glass Door, and their are thousands with profiles. The larger the business, the more reviews you can expect to find. Below are three examples of companies that have Glass Door review pages, with a few sample comments.
1. Foot Locker Reviews (790 reviews)
• 61% of users recommend the company to a friend; 3.3 stars; 69% approval score for CEO Richard Johnson
• Some pros: “Great people to work with. great discounts, fun environment.” “Very relaxed work environment and good discounts. Very easy work.”
• Some cons: “The store managers really push you to sell customers what they don’t want, i.e. insoles.” “NO COMMISSION FOR SALES!! no reward for any of your work, minimum wage salary, physically tiring for long shifts walking back and forth getting customers shoes. Managers have high sales standards and expect you to go beyond the extra mile for horrible pay.”
• Some advice to management: “stop the favoritism and hire better managers!” “Chill bro. They are way too uptight and pressuring people into buying things. It creates an aggressive environment that people don’t enjoy.”
2. Trader Joe’s Reviews (1,536 reviews)
• 83% of users recommend the company to a friend; 4.0 stars; 74% approval score for CEO Dan Bane
• Some pros: “Great pay and benefits. Able to be passionate about great food and share that with customers. Makes the normal task of grocery shopping a memorable experience.” “Company culture is amazing. There is very little hierarchy within the store, and the company usually promotes internally, which means that the managers understand the job you’re doing and often are right there doing it with you.”
• Some cons: “No place to go if you have an issue, managers support each other not staff, there is a ton favoratism, discount could be better, customers are ALWAYS right”
• Some advice to management: “Don’t micromanage. Trust your employees.””Get your act together and actually deal with problems because I currently don’t feel comfortable going to anyone here with any sort of problem or issues that I have. I feel like I’m just supposed to shut up and get through the day on anything actually important.”
3. Melaleuca Reviews (156 reviews)
• of users recommend the company to a friend; 4.0 star; 82% approval score for CEO Frank VanderSloot
• Some pros: “The people on the teams really work well together. People genuinely want to help one another and the company in general. The benefits for the area are fairly competitive.” “Free products every month. Generally a good work life/balance.”
• Some cons: “It’s difficult in any job to sit and answer calls all day.” “Frequent late-nights and a lot of employees are overloaded with work projects, which often results in sacrificing quality for just getting on to the next project.”
• Some advice to management: “Hire more help in key areas that promote front-facing and touch points with customers to ensure the solid brand loyalty and consistent communication without costly errors.”